Customer Reviews


Benjamin Thanks for still knowing what customer service is all about. Sorry for the last minute call on Friday because I forgot we had a car show on Sunday. Don't know how I was a week off on my Calender. You said you were busy on Saturday but would have enough daylight to get the job done if a late appointment would work. You showed up late Saturday and proceeded to do you magic on the 2007 Volvo XC project car. I wanted to thank you since we managed to win 1st place in our group at the Davis Volvo car show. Once again thanks for the wonderful attention to detail on the car. Ron
Ron E Apr 7, 2014

My daughter borrowed my Suburban for a trip to Disneyland with her family, which includes four children under the age of 12. I know how road trips with young children can be, so I was fully expecting my car to be returned a mess. However, I was VERY pleasantly surprised to see it looking better than it had been before the trip! My son in law had it cleaned by BLS Auto Detail, and it looks brand new. I will definitely be bringing our cars here in the future!
Flora M Jun 4, 2014

I purchased an autodetail for BLS through Groupon and apparently lots of other folks did too-because these guys were booked pretty solid. Once we got it scheduled, they showed up on time, were professional and got right to work. And wow! I don't want to even drive my car now it is soooo beautiful.A couple of days later and I still haven't let my kids in! They finished the job on time and exceeded my expectations. It looks brand new. They even found a couple of things in the back of my car I had missing for awhile:) I wold highly recommend BLS and will be calling them back myself for our other cars.
Catherine D May 14, 2014

First of all, BLS comes to you, so you don't have to sit for hours in a waiting room. Secondly, they are punctual, professional, and result oriented. Benjamin treated my car like it was his own. As a credit to his profession, he's a man who can truly take pride in his work. The end of last month, I bought a used 2007 Kia. The previous owner had not just neglected the paint/clear coat; but parked it under a bush. This constantly scratched the sides, and covered the car with "crap." It took 10 scratches with your finger nail to remove only one; and it still left a stain. Some scratches were down to the primer coat! Benjamin removed every stain, and removed, or reduced (come on, he's not God) every scratch. The results are far beyond my expectations. I'd have paid a lot more for the car than I did, if this work was done first. Cars are an investment these days. They cost more than a house did when I was a child, however I digress... Common sense, manufacturers' recommendations, past experience, some of the cars on the road. Just a few good reasons to maintain your cars paint. Then there are reasons like resale value, liking what you drive, looking good, etc.; but again I digress... When a business does more than expected, they're good. When a business is exceptional, like BLS, they should be recommended to family and friends. This is what I am doing.
Mike L., Santa Rosa, CA Dec 7, 2016

Had my car detailed by Ben on Saturday, he was willing to fit me in on short notice and came all the way out to Fairfield. Got the interior and exterior done and it took about 2hrs. My car looks great, really showed attention details.
Matt M Jun 12, 2014

Outstanding! I got the Glaze treatment on my Ford Fusion and I am really glad I did. It has been 3 weeks since they cleaned my car and it is still shining better than the day I got it off the lot. I have not washed it since. I really can't believe it. So it was completely worth it. guys that came by were great. I will be calling again in the future.
Brandon J May 22, 2014

5 Star Service!
Kevin and Tina Domer, Santa Rosa, CA Aug 6, 2015

Ben Smith and his nephew, Kyle washed, waxed and professionally detailed the outside of our 25 foot Trailer. The results were amazing! The trailer looks new again. What else can you ask. I will hire BLS again, not only for our trailer but cars as well. They are polite, on time and communicate well.
Denny, Windsor, CA Mar 18, 2014

I really appreciated working with a quality business person. Ben is a knowledgable, funny and hard working man. It's obvious he really care about his customers and my car looks amazing!
Aldena G Jun 30, 2014

I’m planning on selling my 2002 Mitsubishi Gallant and found BLS Detailling on a google search. I called on a Sunday and Ben arrived to my house, within the hour, and was all done with the inside of car in about 2 hours. It looks GREAT!!! He was able to get some coffee stains out of the passenger side floor and a big grease stain out of the back seat. I am for sure keeping his number around if I ever need any interior detailing done.
Mary H., Santa Rosa, CA Mar 18, 2014

I also got the Groupon for a mobile detail and thought that $140 for an interior floor and upholstery shampoo was too good to be true. Ben was very clear that sometimes previous jobs run long and that the timing sometimes required flexibility which was fine, I was having the job done at work and wouldn't need the car for anything. In any case the guys showed up within twenty minutes of the scheduled time and more importantly, got straight to work. Since i had saved some $$ on the Groupon, I opted to add high-speed buffing to lose some of the little cracks and add the Glare coating advertised on the website. The jury is out on the coating. It looks like a TOTALLY excellent wax job right now but the proof is in how long it will last. I'll keep you informed. The buffing however was totally worth it. That nasty spot where the dog jumped up on the side of the car? Gone. the depth of the luster is fabulous. The carpets are that zero-nap fuzzy junk they put in cars these days and while Ben kept trying to excuse the difficult to remove hairs and other tiny things that get lost in stuff like that I failed to see s single flaw in the carpets, they look like brand-new to me. No extra water either, everything was just barely damp but the seats were like new. I would recommend BLS and will use them again next spring, just for the interior and the tires, because the Glare is supposed to keep the paint like new. We'll see.
Richard C May 12, 2014

We had BLS detail inside and outside of our Lexus TX 330. Fantastic job. It looks brand new
Dave K Jun 2, 2014

I could not be more happy with Ben's work and attention to detail, as well as with the Glare product. My car simply looks outstanding, with a depth of shine that has never been before.
David Hammond Mar 21, 2014

Ben and Julian did an amazing job on my 2008 Honda CR-V! I'm convinced their work got me as much as I did when I traded it in the next day. I was very impressed that they could fit me on such short notice (<24 hours) and Ben was very professional in scheduling my appointment and in understanding my expectations. They were very thorough and removed marks on my leather seats that other detailers had told me could not be removed. I thought their quote was very reasonable considering that they came to my house. I would highly recommend them to anyone needing their car detailed.
Morgan O. Apr 23, 2014

Ben, with BLS Mobile Auto Detail, has cleaned our cars as well as our customers’ cars at our shop. He really does a great job for a great price. We work exclusively with Mercedes, and I feel fine recommending him to any of our customers. He does a really good job.
Paul D., CK Auto Exclusive., Santa Rosa, CA Mar 18, 2014